Have You Checked Out HubSpot’s Chat Support?

Perhaps you’ve seen websites that offer online chats and thought, “Do I need that for my website?”

If you have, the answer is yes, you probably do.

You may think your customers could always email you if they need you after hours. Well, yeah… they could. But will they? Probably not.

We live in a time in which patience is going extinct. People will no longer wait for someone to email or call them back. If you’re not around to take care of your customers, they will look somewhere else.

So why not connect with your customers when they need you most? With chat support and chatbots, you can.

Chat support lets you communicate with your customers in real-time. Your team is simply notified every time a customer starts a chat. You can also customize chats, create automatic messages, or personalize them with a team member’s photo. On the back end, every chat is recorded from beginning to end in your HubSpot CRM.

We’d be happy to show you how to leverage chat support and chatbots, so you can be there for your customers when they need you–and stay ahead of the competition.

Ready to learn more? Click the link below or give us a call at (408) 320 5565

Fascinating MarketM8 CRM Tactics That Can Help Your Business Grow

CRMs are useful, there is no argument about it. If you’ve been in business for some time, you may have used a few different CRMs over the years. If so, you know that not all CRMs are created equal. Some are very basic, and others feel like you have to learn a new language to operate it.

The very best CRMs are powerful enough to execute any type of campaign, effective at engaging and building customers, and simple enough for beginners to use. Our favorite CRM, HubSpot, is like that. And being a personal user of HubSpot — and having used many other systems — I would like to invite you on a virtual tour of HubSpot and show you how it has simplified my needs… and how it can do the same for you.

If you have questions about the HubSpot CRM, we have the answers, schedule a 1:1 chat today.

Book a Meeting

The secret behind QR Codes

Most of us have seen QR codes–after all, they’re everywhere nowadays. Yet there’s a good chance you’ve never tried using them. Perhaps you’ve thought, “I already have enough apps on my phone. Can’t I just use Google?”

Well, guess what? Your cell phone probably has a QR code reader. They’re built right into the camera feature of your phone. All you have to do is point at the QR code with your phone’s camera and a “WEBSITE QR CODE” will pop-up, tap on the pop-up and you’re taken to the site that piqued your curiosity. It’s just that simple!

3 step process QR Code scanning

In fact, you can use them for your business, too. With QR codes, no one has to remember your website address anymore. Even better, you can use QR codes to generate leads and even make direct contact with prospects.

For example, you can use a QR code that takes someone to a short online form that lets people sign up for your newsletter. Or they can go to a white paper or an online video. You can even use a QR code to connect prospects to a live person who will call them back immediately, while your product is still fresh in their mind.

The business to consumer uses are easy to imagine. What about business to business? QR can be beneficial when connecting a busy professional when having a QR code is on your business card. You scan the QR, a form pops up on your phone and automatically sends your lead and email while you’re still talking. Now you have a prop to impress while you’re face to face and a way to reach out again with a follow-up.

Better yet, use a QR to connect to your LinkedIn Profile. Now they are not just connected to you but are in the best place to get detailed information about you and your business.

MarketM8 business card scannin process and end result

QR codes can be used anywhere in your buyer’s journey. From advertisements, your shop’s price tags, to the box you shipped to bring your customer back to your website for easy access for their next order, and even on the instructions inside the package for a PDF or video for a how-to on assembly or setup. Now you’re standing out with good customer support and building brand recognition and trust. Last but not least, your QR can be branded with your logo.

If you want your own QR codes, just fill the form below. We are here to help you get your own custom QR to get you started and enhance your digital marketing success.

So you’ve decided to use LinkedIn to grow your business. Fantastic! So, um… now what?

More than 94 percent of all B2B marketers are trying to grow business on LinkedIn. And yet, the vast majority fail at getting the results they hoped for. 

To use LinkedIn effectively, you need a plan. And we can help you create one.

I’ll be hosting a live free webinar “Mastering LinkedIn,” designed to help businesses get up to speed quickly on LinkedIn. During the webinar, I will teach you how to::

  • Optimize your LinkedIn professional profile
  • Post engaging content to your company page and LinkedIn group
  • Conduct effective campaigns that grow your network and generate new leads

To sign up for the webinar click https://hubs.ly/H0m-hVX0. We look forward to seeing you!