Company Summary

    At MarketM8, we are the ultimate digital sales solution through executing digital marketing success for our clients.  If you are looking to join a company that thrives on learning constantly, providing an environment where teamwork is the norm, delivers exceptional customer service to our clients, and is constantly innovating then we look forward to learning more about you.  Apply today!

    Summary

    HubSpot Implementation Specialist

    The goal of the HubSpot Implementation Specialist is to facilitate the use of HubSpot software to improve the efforts of the sales, customer service, and the marketing teams. Their job is to ensure that whoever needs to use the software interacts smoothly with the technology. While their role is ultimately the “CRM Evangelist”

    We are looking for a CRM Specialist who will be responsible for the design, implementation, and support of the CRM strategy. The specialist will also be responsible for managing, analyzing, and interpreting data to provide insight and support strategic business decisions. The main area of focus is to support and make best-practice recommendations to all teams which use the CRM solution. Additionally, in this role, one would need to collaborate with business areas to gather and document new and existing requirements while providing recommendations and suggestions for solutions. CRM specialists should be skilled in marketing as well as in the IT field. They would need to understand the software, should be able to run complicated data sets, and discern meanings from the same. Their marketing skills would come to the forefront through assisting the marketing teams to tweak and hone multifaceted communications programs designed to drive sales.

    Reports to:

    Account Manager

    Work Location:

    Remote – Puebla, Puebla, Mex. – La Paz, B.C.S. Mex – Monterrey, NL. Mex. – Colombia

    Requirements:

    • A positive mindset
    • Excellent attention to detail
    • Communicate with tact and professionalism
    • Strong oral and written communication skills with the ability to communicate technical information effectively 
    • Motivated self-starter
    • Excellent interpersonal and analytical skills
    • High-level customer service skills with the ability to anticipate and understand customer expectations and ensure that customer requirements are met and expectations are appropriately managed
    • Ability to talk technical details with internal and external partners
    • Organizational and time management skills and ability to work independently
    • Critical thinking and the ability to solve complex problems.

    Skills and Qualifications:

    • 2+ years proven work experience in HubSpot
    • Technical expertise with CRM and analytical systems
    • Knowledge of digital marketing methods and best practices
    • Strong mathematical skills to analyze reports and work with large data sets and discern meaning from patterns and spot trends
      • Advanced level Excel knowledge
    • Commercial awareness to understand the target market and design campaigns accordingly
    • Demonstrated ability to convey a sense of urgency, openness to new ideas, inclusion and diversity, integrity, customer focus, and respect
    • Strategic and tactical guidance on how to integrate the CRM with internal legacy platforms
    • Project Management Skills; ability to teach customers and team members to follow processes and manage 
    • Public speaking skills that allow them to train sales and marketing users on CRM software
    • Bachelor’s degree in an IT-related field

    Benefits:

    • Commissions 
    • Additional Personal Paid Time Off 
    • Hybrid Remote/Office Work Environment
    • Opportunity to self-manage your schedules
    • Competitive salaries
    • Career development plan
    • Paid training

    Apply for this job